Privacy Policy

Rescue & Romance · operated by Bluehans Pure & Mindful Elegance (OPC) Private Limited · last updated 23 October 2026

This policy explains what Rescue & Romance ("the app") collects, why, who processes it for us, and how you can delete it. The app is only for adults aged 18 and over.

What we collect

• Mobile number, to sign you in. Google Firebase Authentication sends and checks the one-time code.
• Profile details you choose to add: a display name (shown to other players on leaderboards), an email address (never shown to others) and a profile photo (shown on leaderboards). Photos are re-encoded when uploaded, which removes location and other hidden data.
• Game data: level, experience, coins, energy, which characters you rescued, game results, your chosen voice language, and a history of coin changes.
• Voice and text when you talk to a character: during live calls and when you ask a character a question, your voice is streamed to a speech-recognition service to turn it into text, the text is sent to an AI model to write her reply, and the reply is turned into speech. We do not record or store call audio. We keep the last few in-game questions and answers for up to one hour so the character remembers the conversation, then they are deleted.
• Purchases: coin purchases are handled by Google Play; we receive a confirmation, not your card details.
• Ads: if you watch a rewarded ad, Google AdMob may use your device's advertising ID as described in Google's own policy.
• Reports and blocks you make, so we can review content and players.

Who processes data for us

We share only what each service needs to do its job:

• Google Firebase (sign-in), Google Play (purchases), Google AdMob (ads)
• Deepgram (speech to text); OpenRouter and Google Gemini (AI replies); Sarvam AI, Cartesia and ElevenLabs (character voices)
• LiveKit (live call audio, on our own servers); Neon (database); Cloudflare R2 (images and photos); our hosting provider

We do not sell your personal data.

How long we keep it

Account data is kept while your account exists. When you delete your account it is removed from our live systems immediately; backups are overwritten within 30 days.

Your choices

• Delete your account in the app: Profile → Delete account. Or use the account deletion page.
• Change or remove your name, email and photo any time in Profile.
• Report any character reply or player that seems wrong; we review every report.

Children

The app is not for anyone under 18 and we do not knowingly collect data from children. If you believe a child has an account, contact us and we will delete it.

Contact

Questions or requests: hello@bluehans.com.